COVID-19 CORONAVIRUS UPDATE

In light of the ongoing Coronavirus outbreak, please take a moment to read the current policy.

The Government announced on Sunday 10th May that the hospitality industry is likely to remain closed until July. There will be more detail to follow at which point this page will be updated further. 

Bookings until 1st July 2020

All guests with holidays booked with a due date prior to 1st July have been or will be contacted. We will work together to find a mutually agreeable solution.

Bookings after 1st July 2020

All existing bookings are being contacted on a rolling basis. As balances fall due, for your holiday booked after 1st July, then be assured I will get in touch.  Whilst holidays and travel remain against the government guidance, I am moving the balance due date to nearer your holiday date so that we may better understand whether your holiday will go ahead or not.

If however, you haven’t paid your balance for a future date, but wish to cancel your holiday at this stage, then the normal terms will apply, which can be found on the Terms and Conditions page. If you have followed the advice given upon booking and chosen to take cancellation insurance then I will be happy to assist you with any documentation required.

The government has produced a useful Coronavirus leaflet with information about the virus.

Please check back to this page for future updates, as I continue to monitor and act upon the latest government advice.

The next few months will be very difficult for us all, but please rest assured that Norfolk Coastal Holidays will come through these difficult times. This year will be my 11th year in business and I shall be here for your future holidays once these trying times are over. I want to ensure that all my guests eventually have an enjoyable holiday in Norfolk whether that be now or in years to come.

Thank you for your continued support in these very challenging times.

Debbie Copas
Dated 17th April 2020
Updated 11th May 2020